Dear Customer,

  First of all, we would like to thank you for your trust in investing in the Mutual Funds that we manage.

  We hereby inform you that PT Sequis Aset Manajemen, as a service provider in the financial sector, is obliged to inform our customers that the Financial Services Authority (OJK) has currently provided a Consumer Protection Portal Application (APPK) that can be used by all consumers in the financial services sector to carry out consumer and/or public services in the financial services sector.

 APPK is a manifestation of the Integrated Consumer Service System in the form of mechanisms and tools managed by the Financial Services Authority (OJK) to carry out consumer and/or public services in the financial services sector. Through this APPK, customers can ask questions related to the products/services of the Financial Services Providers, submit information and/or complaints as Customers in the financial services sector.

    However, customers can still choose to submit complaints directly to Financial Services Institutions (LJK) through the media provided by each LJK or to OJK through the APPK portal which can be accessed via: https://kontak157.ojk.go.id. Further explanation regarding the procedure for using APPK can be seen at https://kontak157.ojk.go.id/appkpublicportal/FileList/Index/10004.

    For PT Sequis Asset Management customers , if you choose to file a complaint directly with us, you can contact us via:

             Email : care@sequisam.co.id

            Tel : 021-5223 288

             Website : www.sequis.co.id

We therefore convey thank you for your attention.